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05-12-2023 01:19 AM (Last edited 05-12-2023 01:22 AM ) in
Galaxy S- Mark as New
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05-12-2023 08:24 PM in
Galaxy SWhat can I do
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05-12-2023 08:25 PM in
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05-12-2023 09:17 PM in
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05-15-2023 02:50 PM in
Galaxy SHey @Sathya2205
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
