Original topic:

S21 Plus Battery Drain after One UI 5.1 Update

(Topic created on: 05-12-2023 01:19 AM)
475 Views
Sathya2205
Beginner Level 3
Options
Galaxy S
Hi there, 

I'm facing huge battery drain while using whatsapp especially having video calls also It consumes more battery when I use camera related applications. 

Not just that, When wifi is enabled the battery drains faster than usual. 

Anyone facing the same issue? 

image


4 Comments
Athi2004
Active Level 1
Galaxy S
I have a s21 ultra. Same problem
What can I do
0 Likes
Athi2004
Active Level 1
Galaxy S
See Screenshot_20230512_202534_Device care.jpg
0 Likes
Sathya2205
Beginner Level 3
Galaxy S
Don't know buddy, they have to fix it in next update.
0 Likes
SamsungClaudette
Community Manager
Options
Galaxy S

Hey @Sathya2205

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

 

Kind Regards,

SamsungClaudette