I'm having issues with my s22 ultra, while using Android auto and listening to spotify or audible if I end a phone call it will end the call but the Bluetooth does not clear out and remains in the on call state and spotify or audible will not start playing unless I disconnect Bluetooth from my phone. I have tried clearing Bluetooth data and then re-paired.
I had a similar problem. I had to go into settings on the phone and enable playing in the background. Go to Settings then Apps. Select Spotify and change battery usage to unrestricted
Hi @whackd, from what you have described, I would recommend sending an error report through the Samsung Members app so that our team can take a look into the issue remotely.
To send an error report: go into Samsung Members > tap on Get help > scroll down to Error Reports > tap OK on the agreement popup for sending system log data > select the issue category > describe the issue and frequency > tick ‘send system log data’ > tap send in the top right.
Please make sure that you keep Samsung Members open after you send the error report, as it takes some time for log data to send through.
It is recommend that you send these error reports within 3 minutes of the issue occurring to assist in identifying any potential deviations in your device performance.
Once it has been assessed by our team, you will receive a response via the Samsung Members app which can be viewed by clicking the notification bell.
