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Original topic:

S24 Heating Issues

(Topic created on: 03-08-2024 12:35 AM)
1613 Views
MsIra
Active Level 3
Options
Galaxy S
Hi,

I just pre ordered my S24 basic and after one month of using, I noticed that may S24 easily heats up while using, even if I'm using battery saver. Specially when I am on messenger video call.

Anyone facing the same issue?
11 Comments
BonchaeManchae
Beginner Level 3
Galaxy S
Are you on mobile data?
0 Likes
MsIra
Active Level 3
Galaxy S
No, I am using wifi.
0 Likes
Galaxy S
That's a typical issue of the Exynos Variant, you'd see a lot of reports and complaints about the overheating issue for the Exynos variant of the S24 (PS only Canada, the United States, and china get the Snapdragon version for the S24). I dunno why but Samsung keeps putting their Exynos on their flagship which for years keeps failing to deliver the same performance as their Snapdragon counterpart. So the rest of the world is paying the same price (depending on the exchange rate) but gets the inferior Exynos version.
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MsIra
Active Level 3
Galaxy S
Oh I see, I thought it was unusual that I experience the heating issues. Thank you so much.
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy S

Hi Mslra,

Overheating is usually indicative of heavy use, such as:

- Having dual SIMs on simultaneously
- Multiple wireless devices connected
- Background apps drawing too much power and resources
- Screen too bright for extended amounts of time
- Environmental factors

Of course, there could be more causes, but there are also fixes to keep your phone functioning within the normal temperature ranges. Check out our guide in this link.

Let us know if this helps, Mslra! :) 

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MsIra
Active Level 3
Galaxy S
Hi Good Evening,

Thank you for addressing my concern. However I can't seem to find the link.

Also will my s24 notify me when it's overheating?

My S24 will heat up everytime I do video call while using wifi, no background apps, my phone is in power saving mode and balanced performance.

Thank you so much :) .
0 Likes
SonnyCalooy
Active Level 8
Galaxy S
Ako naranasan ko yung matinding init bilad sa araw pati phone
0 Likes
MsIra
Active Level 3
Galaxy S
Kamusta yung phone mo after?
0 Likes
SonnyCalooy
Active Level 8
Galaxy S
Ayos pa naman buti di nasira
0 Likes