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02-23-2022 12:23 AM in
Galaxy SI did purchase the Samsung Galaxy S20 Plus last year on 1st November 2020. I did have care plus plan which got expired on last 8th November 2021.
Suddenly today WITHOUT any physical or liquid damage my display got one vertical green line right in the middle of my display. I did some research and find out that this is not just me lots of your customers are facing this same issue.
https://r1.community.samsung.com/t5/galaxy-s/vertical-green-line-samsung-s20/td-p/13329575
I did visit a nearby Samsung store they told me it's a Display issue and you need to visit the service center in order to get it fixed. Also, your phone is out of warranty you need to pay for the cost of the repair made.
In the first place, Why should the end customer pay for this fault which does occur because of your hardware issue?? Why should even someone purchase these Samsung phones if it has such a huge issue with its display which costs much much more???
Need immediate assistance on how to deal with this issue? As this issue is a genuine issue in your hardware build what does Samsung has provision for the same?
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02-23-2022 12:42 AM in
Galaxy S- Mark as New
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02-23-2022 12:50 AM in
Galaxy STried this as you have already suggested for a similar issue but didn't help, I did scroll into settings menu
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06-06-2022 06:09 AM in
Galaxy SMy phone developed green vertical line today, I did not drop my phone or any issues physically
Suddenly I am seeing this line on my mobile, my phone is not under warranty as well, it's been 3 months now since warranty has overed
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06-06-2022 09:50 AM in
Galaxy SHigh five! Mine too appeared on 6.6.22.....will try to make a report since we are not the first
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07-12-2022 08:40 PM in
Galaxy SHi, does it really helps?
CS asks us to factory reset but it even worse, have 2 more green vertical lines after that :'-/
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02-23-2022 12:54 AM in
Galaxy S- Mark as New
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02-23-2022 12:59 AM in
Galaxy SI went to the Samsung store they told me probably need to change the display and also they are going to charge for this as I am out of my warranty period. But as I can see this is not just my issue its the hardware issue that occurred on lots of mobiles all over world.
I did purchase this in Nov 2020 and now within just 1 year and three months without any physical or liquid damage, I got this issue today.
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02-23-2022 01:04 AM (Last edited 02-23-2022 01:11 AM ) in
Galaxy S- Mark as New
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02-23-2022 01:09 AM in
Galaxy S