Original topic:

Z Fold 5 Wifi & Bluetooth Issues since One UI 7

(Topic created on: 05-31-2025 10:26 AM)
411 Views
SPacheco
Beginner Level 2
Options
Galaxy Z

Hi, I recently updated my Z Fold 5 to One UI 7 and ever since the update I have been experiencing wifi & bluetooth connectivity issues. The connectivity is very intermittent, often requiring a reset or multiple resets to fix the issue. I've also reset the connection settings and cleared the cache.

My phone has been working fine with no issues prior to the One UI 7 update.

Anyone else experiencing issues?

6 Comments
Galaxy Z
Hmmm you may be having some sort of Flex Connector Cable issue. If the Bluetooth and wifi eventually dies, you will need to send it in where they can replace the cable and it'll be fine.

During updates, the device can get hot and this may cause the cable to break a bit.
nannee27
Beginner Level 2
Galaxy Z
I am having similar issues, samsung fold z 3 just stopped connecting to wifi. It doesn't acknowledge or find ANY WIFI. I have other devices connected to the house wifi. I tried to see if z fold would connect to my work phone hotspot (which has done successfully in the past). No, won't, it's not giving me any list of wifi - just says looking.... then turns the pale blue wifi light off. It's really annoying i can't access my CCTV either when I'm home or out. I've never had this wifi issue b4. I've tried all the usual, turn on/off. Tried several times reset wifi/bt doesn't do anything. Optus - yeah not a optus problem call Samsung. Rang Samsung, they directed me to Samsung member. I've written several messages requesting some help to get my wifi reconnected. NOTHING..... this is the only 'post' ??? that I've read that is referring to wifi. Pls give some direction to help fix. Tia
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SPacheco
Beginner Level 2
Galaxy Z
The only solution that I've found from a reddit post that has allowed my wifi to work intermittently is to:
-Open to make a call
-Dial *#2663#
-this opens an Android firmware screen.
-press "refresh wifi version"
-your phone will then automatically restart (not a factory reset)

My wifi seems to have improved since doing this. It's still not perfect as it cuts out every now and then.
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nickcessna1
Beginner Level 3
Galaxy Z

Same issues here. Went as far as developer options and forcing Bluetooth VAP, clearing main phone cache, etc and nothing has fixed it

Ap37
Beginner Level 2
Galaxy Z

I'm having the same issue. I even paid for a swap and my refurbished phone was working till it forced me to do the update. Then it immediately started acting up again. I even did a factory reset today and that didn't help. Samsung customer service just tells me to try the obvious, which isn't fixing the issue. Really hope they can fix this. Seems like a software issue. 🤔 

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Luca80
Beginner Level 2
Galaxy Z

Hi All,

Recently, I have experienced issue with my Galaxy Fold 5 (UI 7.0 - Android 15) when attempting to pair Bluetooth devices. Basically, when I click on "Scan", only few devices are shown in the Available Devices list, whereas when I do the same from my other Samsung devices I could see and successfully connect to more devices.

Is there any limitation with LE Bluetooth devices or any configuration (e.g. developer options") that cause this issue?

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