Solved! Go to Solution.
I also note that the items we were looking at purchasing during the 30% off sale are no longer discounted, will Samsung be honouring the 30% off prices? It is a little ridiculous how long it's taken to resolve this issue.
Good afternoon @Rob148, I do apologise for the delay in getting back to you. I have followed up on your case internally and will get back to you when I receive a response.
Hi @Rob148, thank you for reaching out. I will send through another follow up today, are you able to share the screenshot of your wife's Rewards point section? You can check this in Members > Benefits.