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Original topic:

A90 5G USB Port Problems (PLEASE HELP ME FIX)

(Topic created on: 01-05-2023 08:31 AM)
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HugeDoge
Active Level 3
Options
Support
After my phone was literally drained to 0% everything was weird.

1. I wasn't able to charge it via my fast charger. When I plug in the charger, the charging logo appears with the circle and lightning (no battery percentage indicating it is charging) then it restarts and does the same thing. (Tried other fast chargers but still can't charge the phone)

- After some time, it start charging but it's slow.

2. Inserting the charger even with fast charging enabled and fast charger usage the device displays.
-Cable Charging
-Slow Charging

Not the Fast Charging one.

3. When I insert my Samsung AKG Type C the notifications goes wild (from USB connector connected to USB connector disconnected then repeats) I can't be detected when plugged in. When I play music, the music plays from the speaker.


HELP! WHAT'S HAPPENING!!!
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2 Comments
EllisKai
Active Level 10
Support
you need to have the usb port checked. or try if you can clean it yourself.
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TeamGalaxyRene
Moderator
Moderator
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Support

Hello KleoLavi,

Sorry to hear that, about your experience with your Samsung Galaxy A90 having issues with USB charging port and we apologize for the inconvenience it caused you.

We recommend bringing it now to the nearest Samsung Authorized Service Center in your area so our Samsung Engineers/Technicians can assess your device, offer solutions, and restore it to optimum working performance.

https://www.samsung.com/ph/support/service-center/ 

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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