cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Goodbye Samsung Cloud

(Topic created on: 06-01-2023 08:14 PM)
174 Views
butete
Expert Level 5
Options
Support

image

it been a long run
4 Comments
butete
Expert Level 5
Support
dont forget members until Jul 3 only
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Support

Hello butete,

We are sorry to hear about your experience with the Samsung Cloud. Indeed, it has been a long run but we are moving forward to give you better, further enhancing your Galaxy experience.

You have the options to move some of your music, documents, files, photos, etc. to Microsoft One Drive. 

  1. Open the Samsung Gallery app settings.

  2. Tap Switch to OneDrive and follow the prompts to move your Samsung Cloud Gallery to Microsoft OneDrive.

If you connected your Samsung Gallery app to OneDrive, and see the error message "Something went wrong", close the app, start the connection again ensuring that all permissions are granted.

butete
Expert Level 5
Support
thanks
0 Likes
Support
Sad to know. Hays napakalaking tulong pa naman.
0 Likes