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01-18-2023 03:59 AM (Last edited 01-18-2023 04:01 AM ) in
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01-18-2023 05:47 AM in
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01-18-2023 06:57 PM (Last edited 01-18-2023 06:57 PM ) in
SupportHello DannelleAbajar,
Sorry to hear that, about your experience with your Samsung Galaxy A52s 5G having issues with display refresh rate auto-switching from 60 to 90hz and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Settings/System".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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01-20-2023 01:02 PM in
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02-05-2024 09:48 PM in
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