Set time for washing machine

[choup]

My washing machine delayed end function relies on setting the time at which I wish the load to finish (i.e. I need to select end at 10.45pm). With the start of daylight savings, the clock of the washing machine is out of sync with the actual time. So when I think my laundry will finish at say 6pm when I get home from work, it actually finishes at 7pm. 

I cannot find anywhere how to adjust the time. Surely it can't be that hard? Anyone can help? 

[GermanKiwi]

Hi @SamsungClaudette, the article you've linked to above does not say anything about how to adjust the clock for daylight savings on Samsung washing machines, which is the question Steve was asking.

Can you please provide an actual answer to the question? Or alternatively ask the Samsung developers to provide a firmware fix to the washing machines which fixes this obvious bug?

It should be that the washing machines pick up the time from the SmartThings app and therefore adjust to daylight savings time, but currently this does not happen.

[Rstorney]

No it doesn't help. How do you set the clock????

[SamsungClaudette]

Hey @Rstorney 

Could you please check out this article here

This article will explain how to set up the clock.  

Kind Regards,
SamsungClaudette

[Rich5678]

No, that article states how to set the load to finish at a particular time. But when the washing machine doesn’t appear to have a good understanding of the current time, the delayed start function won’t work properly. We need to know how to set or verify the correct time.

[Joannemariec]

Did anybody find a solution?  My washer finished an hour late today.  The time delay is 1 hour late due to the clocks going forward

[Rstorney]

Did anybody answer?

[SamsungClaudette]

Hey @choup

I recommend you contact us and us and we can connect you with a service technician who can direct you on the phone how to fix the issue or you can make an appointment for them to come over and check the issue in person. 

Here are our numbers: 

1300 362 603
1300 425 299 (GALAXY)
+6128 293 5712(For Support while Overseas)    

Kind Regards,
SamsungClaudette

[Mattpickford]

Could you literally pass the info to someone somewhere as my machine in the UK has same issue. I know w exactly how they set a load but my 7:22 load finish this morning occurred at 8:22 because it's summer and my smart washing machine doesn't know about daylight saving. 

[Members_bBesAeu]

It's crazy that we are not able to change the clock without contacting support. Daily light savings means that the clock is wrong nearly 50% of the year 

[mph10]

I have the same problem.

For years I just thought the delay end time was really rubbish.

I got my washing machine in winter, so there was no issue originally.

Later, when I phoned Samsung support they told me “the delay end time is just an estimate”..

I slowly started realising the delay end was fairly consistently an hour off.

There is another issue with delay end though, sometimes the delay end time continuously wanders forward by a minute every minute, so the cycle never actually starts. As far as I can tell, this bug is triggered when you pause a load (to add something) and then restart the load, so that the delay end should continue ticking down. Sometimes this bug happens, but sometimes it doesn’t. Maybe it’s based on how long you leave the load paused for…