Need to charge remote every day

[Rudij47]

I recently bought a 65inch QLED TV with Solar remote, have had it less than 3 months. The remote doesn't hold charge. It needs charging every single day. Any tips? We're not using voice controls so I don't think voice wake up is activated or draining it. What could be draining the remote's power.

Thanks. :) 

[_nok_]

It might still be listening to commands even if you are not using it.

Have you tried disabling that? Here's the link I found on how to..

https://www.samsung.com/au/support/tv-audio-video/tv-remote-battery-runs-down-too-fast/

[Skizofrenic]

I got same problem with my remote.

After gettin a new One under warranty i decided to open the defective One.

It had 2 defectives welding at capacitors.

One side was correctly welded, but rear side PIN 1 and 3 missed totally welded contact.

I did them and now After 3 days remote Lost Just 1% battery (before i had -80% in 1 day)

[SamsungClaudette]

Hello @Skizofrenic

I am sorry that you are also having this issue. I would like to look into this for you. If you could send an email through to members.au@samsung.com I will have this escalated for you.

Subject Title: SamsungClaudette – After 3 days remote Lost Just 1% battery (before i had -80% in 1 day) <----Please post this in the Email Subject as well as your community handle.

Name
Email
Contact Number
Preferred Call Back Time
State of residence
Model
Serial Number
Product Issue

Kind regards,
SamsungClaudette

[Udit_Anand_Sharma1]

If I'm having the same issue of the remote draining all of the battery within 1.5 to 2 days where should I reach to. Sometimes I have to use SmartThings remote from my phone because it gets to slow to use the remote when it is very less charged.

[Binhdojo]

Hello! I’m having the same issue with my solar remote I got with my 75” NEO. Should I fill out the same form above? Thank you!