Samsung plasma power supply issue

[Kennywho]

I own a plasma 58 inch tv that was power cycling before it died. My research is the issue is the power supply board ; more specifically the RTQ801S and RTQ802S thermistors ( post will not allow me to attach pic).The fuse on the board has blown as well

[Jayman1973]

It appears that you will have to take the TV to a certified electronics shop for a complete diagnosis and repair as there are parts that owners would not be able use to fix the TV themselves.

[Kennywho]

Thanks for the reply but to be honest it will be too costly to diagnose and fix. I guess I will put that money towards a new TV.

[Jayman1973]

Before buying a new TV, take it to the repair shop, get an estimate as to how much it will be to repair the TV and then decide whether or not it would be feasible to fully repair or purchase a new TV.

[Halston]

Hi Kennywho,

Welcome to the Samsung Members Community Canada.

Sorry to know about your Plasma TV. As suggested by jayman1973, "take the TV to a certified electronics shop for a complete diagnosis and repair as there are parts that owners would not be able to use to fix the TV themselves."

Below are few suggestions when Samsung Television won't turn on:

If your Samsung Television won't turn on, perform the troubleshooting steps below to rectify and resolve the issue.

- Check to ensure that the power cable is properly plugged in the TV and wall outlet.

- Please note: 
• Always plug the TV power plug into a standalone power socket.
• If you are using a power board/surge protector, try plugging the TV directly to the wall outlet to check if the TV will turn on.
• Make sure the wall outlet is working and met with the voltage requirement (AC 220 – 240V 50/60Hz).

- Check the status of the standby light located on the lower right corner of the TV. The TV is receiving power if the standby light is on.

- Press the power button located at the back to manually power on the TV (Depending on your model, the power button can also be located on the center of the lower TV panel).

- In your case, I suggest you contact Samsung Live Chat support. They will help you with the available options.

Here is the link for online support:   www.samsung.com/ca/livechat