Just recently noticed that my screen jitters when scrolling on my A71 .. any one else have this issue ??? My phone is not very old ? And ideas on how I maybe able to fix this ? I believe it is actually starting to cause issues with my vision !
Hi, I suggest you please reboot your device in safe mode and check if you are experiencing the issue. If you are not experiencing any issues in safe mode, then the issue could be due to any third-party application you installed recently. To do this, you need to completely power off the phone. Then, power on the phone, and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen.
Hi, Please could you try to back up and reset your device. To Backup data: From Settings, navigate to and tap Accounts and backup. Tap Back up data under "Samsung Cloud". On the next screen, select the content you want to back up, or simply tap Select all. When you are ready, tap Back up at the bottom of the screen. Tap Done when it is finished syncing. Please perform the below steps to reset the data. Before that, please sign out from Google account and Samsung account on the device Settings >> General Management >> Reset >> Factory Data reset.
To restore the data: From Settings, navigate to and tap Accounts and backup. Tap Restore data under "Samsung Cloud". On the next screen, select your desired device (at the top of the screen), and then select the content you want to restore. Next, tap Restore at the bottom of the screen. If required, follow the on-screen instructions to download your backup data.
Hi, I suggest you please reach out to Text We Care (932 273) or live chat support by using the link below and they will let you know with the available options.www.samsung.com/ca/livechat. We are available 24/7.
For In-warranty: If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932273) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery. If service pick-up is required, you will receive a FedEx shipping waybill from our agents via email. Once you have received your waybill, please schedule a convenient pick-up time for your device at your home by calling FedEx at 1-800-GoFedEx (1-800-463-3339). The health and safety of our customers, employees and partners remain our top priority. For all services requiring pick-up and delivery, please see https://www.fedex.com/en-ca/coronavirus.html for details on how FedEx is responding to COVID-19. Samsung will pay for the cost of shipping by FedEx from your home to the service centre and from the service back to your home. For repairs that are under the manufacturer’s warranty, there is no charge for the service to perform the repair for In-Warranty devices.
For Out of warranty: For repairs that are Out-of-Warranty, our Authorized Service Centre will determine the repair required and contact you with a repair quote and you will pay the service centre directly. In certain circumstances, an inspection fee may apply for any refused repair quotations.
It seems to be happen more than just when I scroll. Yet I dont seem to notice it when I am reading Facebook messenger ?? I have developer options enabled!! But can't seem to find change scroll time delay
