I have a A16 on Android 15. When I go to a webpage in any browser and then have to (for example) go to another screen to get a security code, when I go back, no matter how much time has elapsed the web page auto refreshes and I have to start over. Then I start again and the same thing happens
I'm not sure why the browser refreshes itself when you leave and then come back to it.
Are you receiving the security code by text, email or some other way?
If receiving by text, what I do is when I receive the code by text, I just pull down the notification panel and grab the code from there, that way I don't need to leave the browser window.
We regret to hear that you are experiencing a browser refreshing issue with your Galaxy A16. To help resolve this, we recommend placing the device in Safe Mode for a few hours.
To activate Safe Mode:
Press and hold the power button until the power menu appears.
Tap and hold “Power off” until the “Safe Mode” option is displayed.
Select “Safe Mode” to restart the device accordingly.
This will temporarily disable third-party applications and may assist in identifying and resolving the issue.
If the problem persists after performing the suggested troubleshooting steps, we kindly encourage you to reach out to the Samsung Community for further assistance.
