Original topic:

Galaxy A71 5G

(Topic created on: 12-17-2023 11:39 AM)
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LGH
Beginner Level 2
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Galaxy A

Hello to all,

I'm a '1st timer' so not sure how things work yet.

My current problem is... Google Drive in my Galaxy A71 5G freezes.  I have cleared the cache; unintalled Google Drive; re-started phone; installed Google Drive; re-started phone.  No difference.  Google files will not open.  Does anyone have any thoughts???

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Helenna
Moderator
Moderator
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Galaxy A

Hi, as you have performed all the necessary troubleshooting steps, unfortunately issue still persisting. I request you to please contact the Google support team as they have only access of it.

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Solution
Helenna
Moderator
Moderator
Options
Galaxy A

Hi, as you have performed all the necessary troubleshooting steps, unfortunately issue still persisting. I request you to please contact the Google support team as they have only access of it.

LGH
Beginner Level 2
Galaxy A

Thanks very much.

L.

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