Original topic:

No notifications on Watch 4 from A54 5G

(Topic created on: 08-20-2023 04:40 PM)
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Mike161
Beginner Level 2
Options
Galaxy A

I got a new A54 5G and connected my Galaxy Watch 4. Now I don't get any notifications on the watch, e.g. SMS. This used to work fine with my previous phone (S20). I saw postings about a similar problem with S22 phone and One UI 5.0. Will there be a software update soon to fix this issue?

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4 REPLIES 4
Nylah
Moderator
Moderator
Options
Galaxy A

Hi, I request you to please restart the watch once and check again.

If the issue still persist please back up the watch and perform reset by using the steps in the  below link.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-reset/

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Mike161
Beginner Level 2
Galaxy A

Resetting the watch had no effect. I also ran a software update on the phone...Nothing.

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Helenna
Moderator
Moderator
Options
Galaxy A

Hi, I request you to please try to connect the watch once with another device and check.

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Helenna
Moderator
Moderator
Options
Galaxy A

Hi, just to confirm are you still facing the issue ? 

If yes, please follow the steps in the given link once and check.

https://www.samsung.com/ca/support/mobile-devices/samsung-smartwatch-manage-notifications/

 

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