Original topic:

Privacy, Permission..

(Topic created on: 11-03-2024 11:29 AM)
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WarpedTimmy
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Galaxy A
Told to visit samsung service center for basic Privacy permission functions in OS that NOT WORK.....Chrome OS settings Fail, Samsung OS system FAIL......

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Helenna
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Galaxy A

Hi WarpedTimmy,

If you're having issues with privacy permissions on your Samsung device and both Chrome OS and Samsung OS settings aren't responding as expected, that sounds frustrating. Here are some things you could try before heading to the service center:

Check for Software Updates: Please make sure both Chrome OS and Samsung OS are updated. Go to Settings > Software Update and check for updates. Sometimes, bugs in system permissions can be fixed with an update.

Reset App Preferences: Go to Settings > Apps > Choose Reset app preferences. This might reset any misconfigured app permissions without deleting data.

Clear Cache for System Apps: Sometimes, clearing cache for essential system services (like Settings, One UI Home, or Google Services Framework) can help resolve issues. Go to Settings > Apps and find these services, then select Storage > Clear Cache.

Permissions Manager: Navigate to Settings > Privacy > Permission Manager to see if individual permissions can be managed from there. This allows you to check specific apps and what access they have.

Factory Reset: If nothing works and you're still unable to manage permissions, a factory reset might clear up any deeper software issues. Remember to back up your data first.

https://www.samsung.com/ca/support/mobile-devices/back-up-and-restore-data-on-your-galaxy-phone/

https://www.samsung.com/ca/support/mobile-devices/reset-your-samsung-galaxy/

If these steps don’t help, then visiting a Samsung Authorized Service Center might be the best next step, as they could diagnose whether it’s a hardware or OS-level issue affecting permissions. 

Please visit the link given below to know the nearest Samsung Authorized service center.

https://www.samsung.com/ca/support/service-center/

Thank you.

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