Original topic:

Samsung Galaxy A16 5G will not connect to car via bluetooth

(Topic created on: 01-13-2025 11:21 AM)
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Lulu_24
Beginner Level 2
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Galaxy A

I've just got a Samsung Galaxy A16 5G and it will not connect to my Vauxhall Astra (2017) via bluetooth. 

I've not had this problem with any other phone including my partner's new iPhone, a new Motorola mobile my company has just given me, or my previous Galaxy mobile from my company which was relatively new.

I've tried switching the car on/off, switching the A16 bluetooth on/off but it will not connect. 

The bluetooth searches and finds all kinds of things including TV sets but not my phone.

Can anyone on here suggest anything?

 

 

 

 

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3 Comments
Helenna
Moderator
Moderator
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Galaxy A

Hi Lulu_24,

Sorry to hear this issue from you and appreciate your efforts in performing the necessary troubleshooting steps. Here are some steps to troubleshoot and resolve the Bluetooth connection issue.

Check if your car's Bluetooth system is compatible with the Samsung Galaxy A16 5G. Some older car systems may have compatibility issues with newer devices.

Remove all saved devices from your car's Bluetooth system. Check your car’s manual for specific instructions.

On the A16: Go to Settings > Connections > Bluetooth, and remove any previously paired devices related to the car.

Clear the Bluetooth cache and data: Go to Settings > Apps, tap the three dots to show system apps, find Bluetooth, and clear cache and data.

Enable Airplane Mode, wait for a few seconds, and then disable it to reset network connections.

Reset Network Settings: Go to Settings > General Management > Reset > Reset network settings. This will reset Wi-Fi, mobile data, and Bluetooth settings without affecting your files.

If none of the above works, consider a factory reset of your phone and attempt pairing again. Please backup your data before resetting.

https://www.samsung.com/ca/support/mobile-devices/back-up-and-restore-data-on-your-galaxy-phone/

https://www.samsung.com/ca/support/mobile-devices/reset-your-samsung-galaxy/

Thank you.

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Dinetra1
Beginner Level 2
Galaxy A

I got my Samsung phone 2 days ago.  I carry to the company I brought it from with the same problem and was informed that for your Samsung A16 phone to work on your car navigation system( for example ) your vehicle must be a 2021 through 2025. He even showed me on my phone where it started that. I don't know what part of the phone he was in when he showed me that information. 

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Dinetra1
Beginner Level 2
Galaxy A

A16

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