Original topic:

Galaxy Book2 Pro 15 locked BIOS - Can't clear CMOS to reset BIOS - no battery inside

(Topic created on: 08-03-2023 02:43 AM)
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mlb00
Beginner Level 2
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Galaxy Books

Hello,

I have accidentally locked my Samsung Galaxy Book2 Pro by implementing a BIOS admin password I can't remember.

So I tried to reset the BIOS to factory settings, like I already did on a desktop computer : removing the CMOS battery.

However, I opened the Book2 Pro 15 and removed everything (motherboard, battery, fans, etc.), but I could not find the "circular watch battery" (a CR2032 I think).

 

When I enter threr wrong passwords, I don't have a "code", I have a different QR code each time, and the messages "Unlock code" and "Contact Samsung Service Center". I tought it could be solved by Samsung Service by giving them the QR code and they could give me the "unlock code", but apparently the support does not know the solution...

I also tried bios-pw.org and so much websites with no success.

I specify I can't boot the computer to Windows, I'm stuck to the boot phase, so I can't execute any program or do anything on Windows itself.

 

This is as far as I went.

If someone could help me, I would be really grateful :)

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2 Comments
angelarbatt
Beginner Level 2
Galaxy Books
  1. Contact Samsung Support: If your BIOS is locked and you're unable to perform a CMOS reset, your best option is to contact Samsung's official support. They might be able to provide gana gato you with guidance or assist in unlocking the BIOS.

  2. Check for External Reset Options: Some laptops have a hardware reset button or a combination of key presses that can reset the BIOS settings. Check the laptop's manual or visit Samsung's official website to see if there's any information about external BIOS reset methods for your model.

  3. BIOS Password Reset Services: There are companies and services that offer BIOS password removal services for a fee. However, using these services might void your warranty or carry some risks, so proceed with caution.

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Azizz1
Beginner Level 2
Galaxy Books

Hello, 
I have the same problem, did you find a solution ? 

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