Original topic:

keyboard

(Topic created on: 12-01-2021 05:10 PM)
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Soleiqua
Beginner Level 2
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Galaxy Books
My keyboard on my galaxy book s stopped working one day, after doing the windows 11 update, I thought that the update was finished and I restarted my computer, but the update didn't go through. I then started using a Bluetooth keyboard for a few days, which was going fine until my laptop turned off and now it won't turn back on. sometimes when my laptop turns off I need to hold down the "F3" and "volume down" keys to turn it back on, but since the keyboard isn't working I can't hold down the "F3" key, and now my laptop is turned off and I will not turn back on. anyone have experience with either issue? I.e keyboard not working after update  and/ or laptop not powering on properly? 
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Georgine
Moderator
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Galaxy Books

Hi, Welcome to the Samsung Members Community Canada. Please contact Text We Care (932 273) or Live chat support by using the below link so that they will help you with the available options. www.samsung.com/ca/livechat

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Rei001
Active Level 1
Galaxy Books

I face the problem that I constantly work with the macbook and do not have time not only to clean the keyboard, but also in general to clean the house, but because it is not only a cosmetic discomfort, but also the fact that the keyboard gets dirty and starts to work badly. So I decided to buy macbook pro 2020 keyboard cover link u can find here https://www.keyturepro.com/shop/p/macbook-pro-keyboard-cover   . And overall it helped me, so thank you for such a product! 

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