I recently purchased a Samsung Galaxy Book 4 Edge with the Snapdragon(R) X Elite - X1E84100 - Qualcomm(R) Oryon(TM) CPU 4.20 GHzprocessor. Despite being connected to a WiFi network with 100 Mbps download and 25 Mbps upload speeds, it takes 10 to 15 seconds to connect to any website, including Google and Microsoft. This issue occurs regardless of the number of devices connected to the WiFi.
Could you please help me understand what might be causing this delay? The Snapdragon processor is supposed to provide lightning-fast internet and website connectivity.
We certainly understand your frustration and disappointment on this. Please try the below fixes for the slow website connection:
Please ensure that the Wi-Fi and network drivers are up to date, particularly for the Snapdragon processor. Older or incompatible drivers can cause connection delays.
The network settings might not be optimized for the Qualcomm Snapdragon processor. Consider resetting your network settings in Settings > Network & Internet > Network reset.
Your device might be saving power on the Wi-Fi adapter, leading to delayed connections. Disable power-saving options for the network adapter in Device Manager.
Ensure your device is connected to the faster 5 GHz Wi-Fi band rather than the 2.4 GHz band.
Check if your router’s firmware is updated and whether there are any compatibility issues with Qualcomm’s newer chips.
These steps should help you identify or resolve the connectivity issue.
I have recently bought the same Galaxy Book as the one described above as I am experiencing the same issues. I have performed the network reset and have ensured all updates and the correct network setting are on and it is still slow when browsing.
I bought this laptop just under 2 months ago so there is no excuse for the connection to be this poor when my wifi works flawlessly on all other devices. Is there any other settings/updates that can sort out this issue or is it an issue with the actual laptop which will need repairing or replacing?
