Onedrive x samsung gallery not showing albums to sync

[zm6403]

Hello everyone 

My samsung gallery x onedrive recently stopped syncing half of my albums and they don't show up in the list to re add them

Already tried disconnecting and reconnecting onedrive. 

Thanks in advance 

[Georgine]

Hi, We suggest you to change the internet from mobile data to wifi and check. Also, you may remove and re-add one drive account on the phone and check if the issue still persists.

[zm6403]

I've done both things.no luck

[Georgine]

Hi, please try the steps from the below link.

https://www.samsung.com/ca/support/mobile-devices/galaxy-phone-sync-your-gallery-photos-with-onedriv... 

If they don't work then we suggest you to contact Live chat for Remote assistance.

Here is the link: https://www.samsung.com/ca/livechat