green on my note20 ultra

[samseanstef]

do you have the same issue as mine? my samsung galaxy note 20 ultra has green line appeared 3 days ago in the middle of the screen. i dont know what happen, when its charging i notice the green line appeared. 

#greenline

#samsungnote20ultra

[TeamGalaxyDD]

Hey samseanstef, 

Thanks for letting us know about your green line issue. Right now, I would advise you to head to the nearest Samsung Service Center in your area to get your phone diagnosed and possibly repaired! 

[samseanstef]

do I need to pay for the repair?

[TeamGalaxyDD]

If you are still covered by a Samsung Care+ subscription, you won't have to :) 

[samseanstef]

your warranty is 1yr only. right? it's been 2 years now since I bought this phone. it's still cover?

[Spectre7]

This is a clear fraud being deployed via software updates and still samsung wont admit it. Samsung just wants more revenue on this screen repairs!!!!

[butete]

1st step

Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display".
Step 4. Describe the problem in details and SEND.

2nd Step

report via call / chat samsung support

3rd step
bring to nearest authorized samsung service center in order to get diagnostic report

[samseanstef]

already did.. thanks

[akhokikz]

Ako **bleep** lang 5am di ko po alam kung bakit nag kaganyan 😭😭 paano po ba alisin ?

[niccohiragi]

I have the same issue as well, it appeared after I installed the software update. I've submitted the error report, hopefully there's something that can be done.