Resolved! Solved

Original topic:

lock screen shortcuts

(Topic created on: 07-09-2020 09:56 PM)
297 Views
Ramfar
Active Level 1
Options
Galaxy Note
My lock screen shortcuts set for phone and camera but it keep changing to whatsapp and internet every time I change it to phone and camera that mean the phone and camera shortcuts it didn't last a day then change back to whatsapp and internet. I reset my phone but this issue still there. is there a solution for this problem.

1 Solution


Accepted Solutions
Solution
keagan
Moderator
Moderator
Options
Galaxy Note

Hi Ramfar, If you find my comment helpful, please take the time to accept it as solution by clicking on 3 dots >> Click on "Accept as Solution" and help others with the same issue. Let us know if you need any help.

View solution in context

3 Comments
keagan
Moderator
Moderator
Options
Galaxy Note
Hi Samsung_OVVCj2c, Please check the Bixby routines. Pull down the notification panel and slide it to the left. Tap on “Bixby Routines” underneath the icon. Tap “Details”. Select the “My routines” tab. Slide the switch to deactivate if there is any routine that causing this issue.
Ramfar
Active Level 1
Galaxy Note
Thank you
0 Likes
Solution
keagan
Moderator
Moderator
Options
Galaxy Note

Hi Ramfar, If you find my comment helpful, please take the time to accept it as solution by clicking on 3 dots >> Click on "Accept as Solution" and help others with the same issue. Let us know if you need any help.