Original topic:

NOTE 10 PLUS IN CALL MICROPHONE

(Topic created on: 10-06-2021 08:28 AM)
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Razmon
Active Level 3
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Galaxy Note
After an update my regular microphone doesn't work when in any type of call - receiver can't hear me well on the other end unless I put on speaker phone. Mind you, this phone is brand new.

This is something I can deal with, there are alternatives like bluetooth headset or as I mentioned putting on speaker phone.

I've tried everything except factory reset - really trying to avoid this as long as I can. All diagnostics point out that the microphone is fine, I've even recorded from voice recording and it sounds clear.

I've had some G.E.M.'s here alot more tech friendly than samsungs customer support technicians who just seem to parrot from a copy and paste screen. Individuals such as RedDogRabbit who helped me with a screen flashing/flickering issue that resulted in minimizing from full screen every 5 minutes which made it really annoying to watch videos.
 There are also observers like Cassidy who doesn't hesitate to copy and paste any solutions to support.

If anyone has found a temporary fix or is having same issues please advise, I appreciate it.



1 Comment
Georgine
Moderator
Moderator
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Galaxy Note

Hi, As you had mentioned that Voice recording works fine, please try the SIM card on another phone to check if there is an issue with the SIM card.

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