Notifications are making sound on silent

[Peggy8]

My notifications, including text messages, are making sound when everything is on silent or vibrate except for media. Why is the media volume controlling my notification sound?

[Peggy8]

no, I mean I've tried that. It didn't fix anything

[keagan]

Hi, Sorry for the misunderstanding. If you are trying to mute the game sound and listen to the music while playing the game, then I suggest you please check the game settings to mute the game sounds.

[Peggy8]

im listening to music, without playing a game. the notifications coming from my games and sometimes even texts are making sounds. I have ring tone, notification, system and bixby volume all on mute or vibrate. My media volume is controlling my notification sound for some reason even though notification sound is turned to vibrate

[keagan]

Hi Peggy8, Thanks for sharing the screenshot. 

I suggest you to please backup your data and perform factory reset on your mobile device and check if the issue got resolved.