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12-14-2021 03:58 PM in
Galaxy Note- Mark as New
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12-14-2021 04:02 PM in
Galaxy NoteHi RossB, what is the model number of the device?
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12-14-2021 04:52 PM in
Galaxy NoteSM-N986W
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12-17-2021 08:35 AM in
Galaxy NoteHi, please check if there is any update available.
Also, try performing the wipe cache partition by following the instruction below and check if the issue got resolved.
Turn off the device.
Press and hold the Volume Up key and the Bixby / Power key.
When the Android logo displays, release both keys.
An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
Press the Volume down key several times to highlight "Wipe cache partition". Press Bixby / Power key to select.
Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
When the process is complete, the Reboot system now is highlighted. Press the Bixby / Power key to restart the device.
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12-18-2021 04:26 AM in
Galaxy Note