Original topic:

Wearable app kept crashing

(Topic created on: 10-10-2024 05:37 AM)
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Jtan99
Beginner Level 2
Options
Galaxy Note
Can't complete setup my watch 4 classic 
App kept crashing and incomplete setup 

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4 Comments
Helenna
Moderator
Moderator
Options
Galaxy Note

Hi Jtan99,

Sorry to hear that, you are unable to setup your Galaxy Watch 4 Classic. Please try the following steps:

Restart both devices (your phone and the watch).

Clear the cache and data for the Galaxy Wearable app via Settings > Apps > Galaxy Wearable > Storage.

Ensure that both your watch and phone have the latest software updates.

Reinstall the Galaxy Wearable app.

If none of this works, try resetting the watch by holding both buttons until it restarts, then attempt setup again.

Thank you.

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Jtan99
Beginner Level 2
Galaxy Note
I have tried everything, still can't setup the watch. App kept crashing in the middle of setup.
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Jtan99
Beginner Level 2
Galaxy Note
At first, my watch was working fine. Just the app was crashing. Every time I opened the app, it crashed right away. I had it uninstalled and reinstalled, and end up I had to reset my watch cuz the wearable had uninstalled.
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Jtan99
Beginner Level 2
Galaxy Note
Now, no matter how many times and way to set up my watch. It kept crashing in the middle of the setup.
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