Hi! Supposedly, my Note 10+ has built-in screen protection of "scratch proof" Gorilla glass-not so! Last Xmas I noticed small scratches appear and thought to get another screen protector on top (was apprehensive about the liquid) and ordered from *Best Buy. Did appear that it would NOT FIT properly with the curves, so I returned it! Regretfully, I have not received returned $$. (*See Marketplace's recent article in Best Buy :( ) Soooo, I have no new glass on top & small scratches are more now. However, recently, a new blotch has appeared on my screen that is baffling to me: it's not a result from any incidents (I have dropped my phone, prior to this blotch, TBH, but my case protected it and there was no damage). I never have liquid near my device and it's in a protected bag if I'm out in the elements. This 'blotch' is about 1-1.5" mid to lower section of my screen. I ONLY clean it with eye glass cleaner and a microfibre cloth, so I'm BAFFLED how/why... It appears 'etched' as my S-pen first not scroll smoothly on my this area! My phone is out of warranty, so I will NOT be taking it to a Samsung service centre. Any ideas other to than the obvious? Cheers
Hello. My question regarded the stated claim of my the built-in gorilla glass is scratch proof (STILL DON'T KNOW WHAT/HOW this etched blob is!!!😒😠) and THIS, apparently is NOT the case! (& speaking of 'case', my phone has the Samsung clear view case on it with the protective flap cover on it purchased with the phone, btw) Also, my phone is out of warranty (and thus no applicable 'care plan'and I cannot afford a $300 repair on my screen! Both phones, (mine and my husband's) have cost me over $3600 now, so perhaps I should have purchased a laptop instead!! NOT upgrading this time around & now maybe considering an alternative to Android/Samsung after many problems, which really makes me super sad.... 😞 (*My Samsung tablet is poor battery quality as well & it was purchased NEW, same time as phones, 23 months ago...) Feel so 'jaded'... That is all for now. Hope you're having a good week, cheers~
