Original topic:

April update causing issues

(Topic created on: 04-22-2022 12:55 PM)
564 Views
zarontavern
Active Level 6
Options
Galaxy S
Is it just me or has the april update caused battery drain and more stuttering issues than before? 
7 Comments
ItsMagma
Beginner Level 2
Galaxy S
Which model galaxy s
do you have?
zarontavern
Active Level 6
Galaxy S
The Galaxy S22 Ultra
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @zarontavern, thanks for bringing this to our attention. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

zarontavern
Active Level 6
Galaxy S
I'm wishing samsung to come with an update to fix this issue :(
kirstin25
Active Level 3
Galaxy S
It's not just you have the samsung 21 and noticed the battery drains more after I did the April update
zarontavern
Active Level 6
Galaxy S
Same, I have the S22 Ultra
kirstin25
Active Level 3
Galaxy S
They say that May's update will fix it