I've upgraded almost every year from the Galaxy S4 all the way to my current S24 Ultra 1TB because each new generation offered something that made the upgrade worthwhile. However, the S25 Ultra and S26 Ultra haven't given me that same excitement.
One of my favorite features is the Bluetooth S Pen functionality, especially using it as a remote camera shutter. Removing that feature took away part of what made the Ultra series unique for me.
I'm looking forward to seeing what the S27 Ultra brings, but if Bluetooth S Pen features aren't restored, I'll likely keep my S24 Ultra. It's still an excellent device, and so far I haven't seen a compelling reason to upgrade.
Thank you for taking the time to share your experience with the Galaxy series. Your journey from the Galaxy S4 through to the S24 Ultra 1TB demonstrates a long-standing commitment to innovation, and we truly value your loyalty. We understand how important distinctive features are in making each new generation feel worthwhile, and we empathize with your disappointment regarding the removal of Bluetooth S Pen functionality. Many customers appreciated the convenience of using the S Pen as a remote shutter, and we recognize how meaningful that feature was to the Ultra experience.
We are glad to hear that your Galaxy S24 Ultra continues to serve you well. It remains a powerful device with advanced S Pen features, versatile camera tools, and productivity enhancements designed to maximize your experience.
At Samsung Canada, we take feedback like yours seriously. Your anticipation for the Upcoming Galaxy device is noted, and we hope it brings back the innovation and excitement you’re looking for.
