I recently purchased a used S9 and I've noticed Bluetooth won't toggle on. The switch moves, but it highlights grey and then just turns back off.
I've factory reset my phone, I've cleared Bluetooth cache and data, Network settings and have done everything I can find so far besides calling Samsung. Any advise would greatly help.
Hi ludwigvonblake, Have you tried turning on Bluetooth when the device is in Safe mode. If not, I suggest you please boot your device into Safe mode and check if you are able to enable it.
Thanks for the reply. As you have performed a reset on your device and still experiencing the issue, I suggest you get the device examined by an authorized technician to know the root cause of the issue. Please note that due to Government COVID regulations, most of the service centers would be operating with curbside pick up/drop off and non-functional depending on the locality. Please contact the live chat by using the link below and they help you set up the service.
