Shahay
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04-16-2023 04:25 AM in
Galaxy S
Does anyone else experience poor quality photos on S23?
After you have taken a photo, it seems like there are soft and blurry portions on the image. And sometimes it appears grainy. Is it a workmanship issue or is my device faulty?
1 REPLY 1
SamsungClaudett e
Community Manager
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04-17-2023 11:50 AM in
Galaxy SHey @Shahay
I am sorry to hear you are having this issue. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analyzed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
