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Original topic:

Condensation on Lens

(Topic created on: 03-04-2022 11:59 PM)
3004 Views
Hammer8567
Active Level 1
Options
Galaxy S
First day I got my S22 Ultra the lens have condensation after I got off from my car. Called up Samsung they refuse to do an exchange. Insist I go and have the phone evaluate at the service center. What a lousy experience! 

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16 Comments
JP19
Expert Level 4
Galaxy S
Most likely the glass back cover is not sealed properly. I got that on my Note 10+, when my back cover wasn't tightly sealed. Until I purchase a housing adhesive, the condensation no longer occurs.
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JP19
Expert Level 4
Galaxy S
That was when I was replacing the battery on my own.
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JP19
Expert Level 4
Galaxy S
Try going to Plaza Sing service centre.
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Hammer8567
Active Level 1
Galaxy S
I booked Causeway point which is nearer to my house.
JP19
Expert Level 4
Galaxy S
Let's see if they will help with u with the repair. I doubt they will replace, likely will be taking your device back to seal the back cover.
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Hammer8567
Active Level 1
Galaxy S
I will check with them if can't replace then I rather dun let them take apart and attempt a repair. Anyway it's covered under 2 years warranty. If the moisture spoil my phone then they will have to repair it anyway.
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JP19
Expert Level 4
Galaxy S
Normally they should have a stringent test to ensure it's water resistant after securing the back cover. U bought 2 years Care+?
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Hammer8567
Active Level 1
Galaxy S
Yes I bought the 2 years care+
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Hammer8567
Active Level 1
Galaxy S
Dun think got any test. I have the Samsung guy come my place do on site repair twice for my previous notes he just use a jig to compress the phone after sticking back the back cover.
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