Original topic:

Constant Phone Call Drop Outs

(Topic created on: 02-09-2024 05:10 PM)
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Joey2552
Active Level 1
Options
Galaxy S
Hello All,

Is anyone aware of an issue with the Galaxy S24 dropping phone calls mid call? It happens every phone call I have and consistently is disconnecting calls.

My Carrier is Telstra in Melb Australia however I know it's not a carrier problem as all other phones we use at home etc have no issue and my older S22 is working perfectly. 
20 Comments
msro
Active Level 1
Galaxy S
Funky mk
0 Likes
msro
Active Level 1
Galaxy S
Are
0 Likes
msro
Active Level 1
Galaxy S
Mariaknight
0 Likes
msro
Active Level 1
Galaxy S
You
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blunderbuss89
Active Level 6
Galaxy S
Does it drop out when it is connected to a different tower?
Joey2552
Active Level 1
Galaxy S
Hi no, not that I've noticed I've been static in a single location on a call so I shouldn't have been tower hopping.
0 Likes
Galaxy S
I haven't experienced this.
FWIW, I'm on Optus.

You could try going into Settings-> Connections-> Mobile Networks-> Access Point Names.

Then tap on the 3 dots at the top right, and then tap on Reset to default.
Joey2552
Active Level 1
Galaxy S
I had a look at this and will report back and see how it goes. Every single phone call after a few minutes has dropped out, maybe it's a software or antenna issue?
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Joey2552
Active Level 1
Galaxy S
Still having this issue with any phone calls I make.