iShak
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03-22-2017 06:54 AM in
Galaxy S
after updating, my device doesn't ask for a password even when I have pin & fingerprints enabled, please help!
6 REPLIES 6
musmus24
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03-22-2017 07:52 AM in
Galaxy S
delete it and set it up again
iShak
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03-22-2017 07:57 AM in
Galaxy S
ok
iShak
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03-22-2017 07:59 AM in
Galaxy S
nope, still same problem
Titan1
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03-22-2017 08:15 AM in
Galaxy S
Are you using Smart Lock?
iShak
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03-22-2017 08:48 AM in
Galaxy S
yes but I'm not in the location that smart lock is supposed to work
Nick_from_Samsu ng
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03-23-2017 02:14 PM in
Galaxy S
Hey @iShak make sure Settings > Lockscreen and Security > Secure Lock > Lock instantly with power key is ENABLED. Also disable Smart Lock from the same screen, as your location may not be accurate.
