I am in Canada and they keep harassing everyone with regular "emergency alert" tests that cannot be avoided and/or disabled because they send them out as Presidential alerts.
At times I may not be around my device, and oftentimes anywhere from 5-8 hours may elapse before I check my phone (they always send the alerts while I am asleep). In other instances I may only check my phone 12 hours later - and in each of the those times the Emergency Alert has KEPT MY PHONE SCREEN ON for the ENTIRE DURATION OF MY ABSENCE!
SAMSUNG - please let us know - are these alerts DAMAGING our phone screens/hardware?
Is this criminal alerting system that cannot be disabled or bypassed in Canada literally BURNING our screens out??
How come Samsung themselves do NOT put the phone screen to sleep after an alert is received???
Why is the screen being kept ON for HOURS until the battery completely drains????
How is this healthy for the device and/or the screen itself?????
It is an OS feature, not an issue/bug/glitch. @Samsung_Ben replied earlier confirming that an alert "might keep the screen on until you become aware of it."
Find his reply in this thread.
I have verified on a few occasions that the screen will remain on until battery is fully drained.
I am beginning to suspect that this is actually damaging our very expensive devices if we happen to not be around to acknowledge the alert(s) in a timely manner.
Thank you RedDogRabbit for the thorough explanation, and thank you C0RTANA for the feedback. Please rest assured that we will communicate your feedback to the appropriate team.
Since this issue is too technical to be answered from our end, you may check with an authorized Samsung technician or your cellular carrier should you require more specific information on how emergency alerts can affect your Galaxy device's overall hardware health and performance.
