Original topic:

Fail to Load error message

(Topic created on: 06-29-2018 11:43 AM)
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steveie85
Beginner Level 2
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Galaxy S
I am getting a messags for the last week plu that says "Failed To Load, Please Try Again Later". It is happning mainly when I have the BBC News, Fox News and Facebook Apps open. It occadionally happens with other apps like Pintrest and games like Fishdom an Sim City Build It. When it happens, everything appears to have loaded normally. I have cleared the data/cache and uninstalled and reinstalled the apps. I have also ran the phone self clean up and diagnostics, and all appears to be well with the phone. Is anyone else having this issue? Has anyone found a solution. I rather not have to factory reset my phone, if possible.



My phone model is the SM-G960W.
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8 Comments
Galaxy S
Are you using any Adblocking?
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steveie85
Beginner Level 2
Galaxy S
Not using any ad blocking
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Galaxy S
Try Clearing Cache and Data for the app that is "failing to load".
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steveie85
Beginner Level 2
Galaxy S
"I have cleared the data/cache and uninstalled and reinstalled the apps." - that was in my original post.
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Moderator_
Moderator
Moderator
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Galaxy S
Hey @steveie85, could you please verify if the Apps you have mentioned are causing the issue by the following process?
1. Uninstall the applications you have mentioned above
2. Try to find if the same error occurs without having Apps causing the issue
Thanks

- Wonchul
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steveie85
Beginner Level 2
Galaxy S
I uninstalled BBC News and Fox News. Can not uninstall Facebook, since Fido Has it locked. It has happened again several times since uninstalling. When the error pops up, everything appears to be loaded. Fox News app would also just randomly close itself. Since I have gotten the phone, Spotify sits and spins and then says "Something went wrong, please try again later". It is a different error straight from Spotify. This appears to be more then just the apps.
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Moderator_
Moderator
Moderator
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Galaxy S
Hey @steveie85, could you please try to clear system cache on your device and see if the issue persists? Thanks!

- Wonchul
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steveie85
Beginner Level 2
Galaxy S
I have already done that three times. It is now popping up while on a phone call and in Samsung messages and smart switch. At this point it doesn't look like there is going to be an answer without wiping the phone. So I am just factory resetting it.
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