Fingerprint sensor not working fine

[happy16123]

Is there anyone else who is facing same issue.

[Troubadour]

Google "samsung improve fingerprint recognition"

[happy16123]

I dont think even my note 9 has better sensor than this one

[Troubadour]

I didn't understand your reply. Did you search your phone for sensitivity settings? Did you Google what I suggested and try some of the suggestions?

[Dolgogi]

Are you using a screen protector?
Have you turned on Touch Sensitivity under Settings->Display ?

Also, dry skin is a known issue with finger print sensors.

[happy16123]

I was using screen protector than changed two time and the touch senstivity is on now removed the protector bit better but still problem

[Dolgogi]

Did you redo the fingerprints?

[happy16123]

Yes i have factory reset device

[Dolgogi]

Do you have any skin issues, such as really dry skin?

I think, you're best bet would be to submit an error report via the Samsung Members app.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

[happy16123]

I have already done all that they said ur fingerprint sensor photos are not clear. So they cant do anything if i face problem in future go to samsung care store.