
rymur73
Beginner Level 2
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03-01-2019 03:37 PM in
Galaxy S
Hi all. Just wondering if anyone else has experienced any of the following. For the last while, prior to and after the latest software updares, I have had the following things happening on my device....
Manually checking for software updare, results in no action from the phone to check for updates. Then about 5 to 10 min later I get the message saying that the latest update have already been installed.
I'm my gmail app, I cant open attachments. I can't even download them.
If I attempt to uninstall apps, it just hangs on the uninstall notification.
I have had other various "network" issues. Facebook not updating etc... I've reset my router more than once to rule that out.
My wife has the same phone and has none of these issues. I have done a full reset on the phone more than once and tried to install apps one at a time to identify if I have an app that is causing this.
Any insight or help would be appreciated.
Manually checking for software updare, results in no action from the phone to check for updates. Then about 5 to 10 min later I get the message saying that the latest update have already been installed.
I'm my gmail app, I cant open attachments. I can't even download them.
If I attempt to uninstall apps, it just hangs on the uninstall notification.
I have had other various "network" issues. Facebook not updating etc... I've reset my router more than once to rule that out.
My wife has the same phone and has none of these issues. I have done a full reset on the phone more than once and tried to install apps one at a time to identify if I have an app that is causing this.
Any insight or help would be appreciated.
4 Comments

Shaggyskunk1BLM
Expert Level 5
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03-01-2019 03:41 PM in
Galaxy S
Well - You could start by Booting into Recovery and Wipe Cache - But I don't think that's going to resolve any of your problems...
You probably don't want to hear this on a Friday night - But if my device was behaving like that - I'd backup to Smart Switch (mobile version is my preference) Move everything you need or want from the internal storage to your external sd card or computer - Boot into Recovery and Factory Reset.. like I said - if that's how my device was behaving 🐧
You probably don't want to hear this on a Friday night - But if my device was behaving like that - I'd backup to Smart Switch (mobile version is my preference) Move everything you need or want from the internal storage to your external sd card or computer - Boot into Recovery and Factory Reset.. like I said - if that's how my device was behaving 🐧

rymur73
Beginner Level 2
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03-01-2019 04:05 PM in
Galaxy S
thanks for the reply. I did do that also. actually twice last night.

Shaggyskunk1BLM
Expert Level 5
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03-01-2019 04:08 PM in
Galaxy S
Wiping cache or Factory Reset?
If you are Restoring with Smart Switch - You might want to be a little careful that you're not restoring any sketchy apps which MAY be the source of your issues..
If you are Restoring with Smart Switch - You might want to be a little careful that you're not restoring any sketchy apps which MAY be the source of your issues..

rymur73
Beginner Level 2
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03-01-2019 04:15 PM in
Galaxy S
wiped the cache once after I did the factory reset twice
