Original topic:

Geofence apps not working

(Topic created on: 11-13-2019 01:09 PM)
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seanmcc
Active Level 1
Options
Galaxy S

Brand new Galaxy S10+ .  My Apps, Wink, Ecobee, Tailwind and Alarm.com geofences no longer work.  All permissions were granted, battery saver/optimizer off.  Location switched on with accuracy enhanced.  The only time the location icon appears at the top is when google maps is fully open.  Several date wipes/resets done without success.   Thoughts or ideas?

 

Sean

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vape
Active Level 10
Galaxy S
Did you have the system paired with another phone? If so I would del the paired device on your devices and del them off your phone and start fresh
seanmcc
Active Level 1
Galaxy S
Thanks, have done that to no avail. Very frustrating experience. Called Samsung tech support. They blame Google....
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vape
Active Level 10
Galaxy S
You would be on android 10 eh? Maybe the apps themselves need to be updated by the company's to work? That's my only other guess since it seems like you have all other boxes checked.
seanmcc
Active Level 1
Galaxy S
android 9. As you can see, tried everything I can think of. You're answers all made sense and I appreciate the insight!
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vape
Active Level 10
Galaxy S
You're very much welcome.
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