Image Processing

[Ulkinos]

Hi. I have made several posts about it and it doesnt seem that Samsung is making any progress with AI image processing. Look at the regular and processed image. What the hell is happening with my eyebrows? Unrealistic cartoonish look with added extra hair, where I dont have any hair on my eyelids. Very frustrating to take selfies...

[Helenna]

Hi Ulkinos,

We definitely understand how frustrating that must be for you to deal with that kind of AI processing in selfies and apologize for the inconvenience caused to you. Please try the below suggestions, if they might help you:

Check if there are any beauty or enhancement features enabled in your camera settings. You can usually adjust or turn these off for more natural results.

Try Different Modes like Pro Mode or Portrait Mode, experiment with them to see if they yield better results.

We kindly request you to provide feedback through the Samsung Members app, which might help highlight the issue for our developers. So that, they do take feedback when it comes to software improvements.

Open the Samsung Members App > Select "Get Help": From the menu options, choose Get Help > Choose "Feedback": Under the Get Help section, Send feedback > You’ll have options to report an issue or provide suggestions > Select the appropriate option based on your needs.

Then, write your feedback in the provided text box. Be specific about the issue with AI image processing and include any details that might help understand your concern. After composing your feedback, tap Send.

Meanwhile, we will also consider this as a valuable feedback and forward this to the concerned team for review. So that, it will be addressed in future updates. 

Thank you.