Original topic:

Instagram Stories cropped and 20% of the screen unusable

(Topic created on: 01-05-2021 12:50 AM)
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marcramirez06
Beginner Level 3
Options
Galaxy S
Why is this happening? I started experiencing this bug after I restarted my phone (because I haven't restarted it for a while). Clearing the Instagram app's data provides a temporary fix but as soon as the app closes and I open it again, it goes back to the second photo.
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Here is a screenshot of my Instagram stories camera window after data reset


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Here is a screenshot of my Instagram stories window after restart

Is there a way to fix this? It was working fine a feq days ago, it started occurring this morning.

I am using a Galaxy S20
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2 Comments
Halston
Moderator
Moderator
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Galaxy S

Hey marcramirez06,
Please make sure that the phone is updated to the latest version. Samsung recommends to keep the device up to date to get a better experience from the device.
Then, uninstall and reinstall the app and check for the app updates. Please keep the application up to date.
If the problem persists, please contact the app developer to fix the issue.

marcramirez06
Beginner Level 3
Galaxy S
Tried both, neither worked. I have reported the bug to instagram.
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