I had 3 major reasons why I liked Samsung and have been using their phones for a very long time. Those 3 things are curved displays, sharp corners design (Note phones mostly) and OneUI. They made the screen flat this year and now they're going to get rid of sharp corners next year. And as much as I like OneUI, the attention Canada gets in terms of Security patches and OS updates is laughable. I don't really see a point in buying another Samsung after my S23 Ultra because if I'm going to be buying a flat screen rounded phone, I have a LOT more options now. Especially considering the options that keep their phones secure with regular patches.
It's Samsungs problem, not the carrier otherwise it wouldve been posted on the schedule, nobody in Canada got any update for their s23 ultra on September 24 buddy lmao.
It's October and my S23 in Canada has the August security patch. I agree that Samsung just ignores Canada. Had this same experience with them over the years I've tried them. They've been pretty consistent there.
We certainly understand your disappointment regarding the Samsung's recent design changes and software update delays.
We sincerely apologize for the inconvenience caused to you. We will definitely consider your valauble feedback and suggestions and communicate to the relevant team.
