Original topic:

Lower microphone (1) not working since update to ui 7

(Topic created on: 07-07-2025 10:08 PM)
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billz
Active Level 2
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Galaxy S
Anyone have this issue? 
How to get it repaired? 
Lower microphone or microphone 1 is not working since update.
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1 Comment
Helenna
Moderator
Moderator
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Galaxy S

Hi billz,

Sorry to hear you're having issues with the lower microphone after the One UI 7 update.

We recommend trying a few quick steps:

  • Clear the cache of the Phone app.

  • Boot into Safe Mode to rule out any third-party apps.

  • Test the microphone via Samsung Members > Support > Diagnostics > Mic.

If the issue began right after the update and still persists, we suggest visiting a Samsung Authorized Service Center for a proper inspection.

https://www.samsung.com/ca/support/service-center/

Let us know if you need any other help!

Thank you.

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