Resolved! Solved

Original topic:

McDonald's app won't sign in to my Galaxy S23.

(Topic created on: 12-18-2023 05:34 PM)
845 Views
Jodie_Jones
Active Level 3
Options
Galaxy S

Hello everyone of Samsung Members, I was trying to sign in to McDonald's app, but I have some problems. Any ideas to make it work?

0 Likes

1 Solution


Accepted Solutions
Solution
Lorcan_S23FE
Active Level 5
Galaxy S
Maybe contact McDonald's and not Samsung help

View solution in context

0 Likes
5 Comments
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, Please follow the below instruction once and check.

Check your credentials:

Ensure that you’re entering the correct username and password associated with your McDonald’s account.

Internet connection:

Make sure your device has a stable internet connection, as connectivity issues could prevent you from logging in.

App Update:

Ensure that your McDonald’s app is up to date.

Go to the App Store, find the McDonald’s app, and check for updates.

Restart the app: Close the McDonald’s app completely and then reopen it.

Sometimes, restarting the app can resolve login issues.

Restart your device: If the problem persists, try restarting your S23 device to refresh its settings.

Contact McDonald’s support: If none of the above steps work, consider reaching out to McDonald’s customer support for assistance with your account login issue.

0 Likes
Solution
Lorcan_S23FE
Active Level 5
Galaxy S
Maybe contact McDonald's and not Samsung help
0 Likes
BondGirl
Active Level 5
Galaxy S
Sounds like a good thing!!!
0 Likes
Galaxy S
Another possibility to try would be to uninstall the app and then reinstall it. I had the same issue when I installed the app to my Z Flip 4.
0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, can you please let us know that have you tried the above steps. Is your issue resolved?

0 Likes