Original topic:

None of apps uses full screen even after forcing...

(Topic created on: 07-16-2020 08:08 PM)
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phani
Active Level 5
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Galaxy S
None of apps uses full screen even after forcint on s10... samsung own apps doesn't use full screen.. its like bigger notch than all phones... 

Except initial screen camera cutout blacks out...



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7 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi phani, Try toggling off the full screen and then reboot your phone and then toggle it back on. 

Settings >> Display >> Full Screen Apps >>  Select your desired app, and then tap "Full screen".

However, Some apps may not be optimized for the size of the Infinity Display, and may not completely fill the screen. Many apps can be resized to take full advantage of the expanded aspect ratio. There is an option to change the scale while running the app.

  1. Tap Recents, and tap the icon of the app you want to adjust.
  2. Tap Change app aspect ratio, and then tap OK to resize the app.
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phani
Active Level 5
Galaxy S
I did all googled solutions... nothing worked 😪 including samsung their own apps as well
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keagan
Moderator
Moderator
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Galaxy S

Hi phani, Are you getting any error message when you try to set up the full screen? Could you please share some screenshots displaying the issue. I suggest you to backup your data and perform a reset and check if that could resolve the issue.

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phani
Active Level 5
Galaxy S
no error...
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keagan
Moderator
Moderator
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Galaxy S

Hi phani, Thanks for letting us know. Try performing the reset after data backup is done. Attach some screenshots if it is possible.

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phani
Active Level 5
Galaxy S
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keagan
Moderator
Moderator
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Galaxy S

Hi phani,

Please use the link to generate the error report from Samsung Members app so that our team can review the Log Files and will get back to you.

In step 5, please select "Application" category.

In step 6, Please check "send the system log data".

https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/

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