Original topic:

pics no longer move from private folder

(Topic created on: 10-08-2018 08:01 AM)
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TBag
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Galaxy S
Does anyone else have this problem since the software update where your pics in your secure folder can no longer be moved out to your nonsecure gallery?
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Galaxy S
Not exactly the same issue - But I've noticed that if I want to post a pic here for example - Not all the pictures or galleries are available - Note that these pictures are NOT in the Secure Folder - I'm seeing the same issue on both my S8+ which hasn't yet received the September Security Patch OTA & my S9+ which has - perplexed.. 🐧
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TBag
Active Level 1
Galaxy S
I do not have that problem
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Galaxy S
@TBag, for some unknown reason the "Move out of secure folder" has been removed from the Gallery options, but you can still move pictures out of the secure folder.

1 - Open Secure Folder
2 - Open My Files
3 - Select Images
4 - Select the pictures you want
5 - Hit the 3 dots (top right) and select Move out of the Secure Folder

See link if you want more details: https://www.samsung.com/au/support/mobile-devices/how-to-move-files-out-of-secure-folder/
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Galaxy S
Thanks @Cprice for you helpful answer!
-Jenna
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TBag
Active Level 1
Galaxy S
@Cprice. thank you that works very well. I sent a feedback about it to I am assuming samsung and they couldn't help me with it other than to "escelate" it to which I have heard nothing back since. it is a good thing this forum is around and thanks for the solve.
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