First I just want to say thank you to Helenna at Samsung for acknowledging my previous post regarding this subject matter.
You're also very welcome and I am glad that you will be taking my feedback to the team. Thank you again.
I have decided to make this second post to address the issue in terms of what Samsung seems to think is causing the no portrait studio eligibility for either processed images or older grainy images. That is not the issue it seems as you will see from the writing in my posts which kind of debunks that theory. I hope this helps.
Thank you so much for your thoughtful follow-up and for continuing to share your findings with the community.
We truly appreciate the time you’ve taken to investigate and help clarify what you're experiencing with Portrait Studio. Your detailed insight into how the feature is behaving beyond the common explanations is incredibly valuable, and your feedback is already being shared with the appropriate teams for further review.
Thank you so much for your feedback as well. I'm glad to hear this will be discussed with the internal team. You are of course also very welcome. I am happy to help in any way I can to bring this bad boy back to the top of the line! 😊
