After updating to One UI 7 the hotspot doesn't work. My mobile Internet on the phone works fine. I can connect my laptop to the phone's hotspot but nothing loads.
I tried all the recommended stuff like resetting settings, restart the phone and others. It didn't help.
Settings, connections, mobile hotspot and tethering. Tap on mobile hotspot and it will take you to the configure mobile hotspot screen. Under where you set the password there should be a name setting. Check if it's set to a value that will work for you. For example, if it's set to 6Ghz preferred then a device that doesn't support 6Ghz won't be able to connect so you change it to 2.4Ghz/5Ghz.
Yep, I tried that. I have 2.4/5 and tried both options, no luck. Btw I also tried to put the same sim card to a different phone and everything worked fine so this issue is not related to the mobile provider.
It's probably your phone plan. Many phone plans now restrict mobile hotspot usage. Double check your plan, call your carrier, and they'll like upgrade you to shareable data for free. At least that was my experience...
In my previous comment I mentioned that I used the same sim card on a different phone and everything worked fine, so it's not related to the phone plan.
Thanks for reaching out and sharing the issue you're experiencing after updating to One UI 7 on your Galaxy S22 Ultra.
We understand how frustrating it can be when Mobile Hotspot connects but doesn’t actually provide internet access — especially when your mobile data is working fine on the device itself.
You've already taken the right steps by restarting your device and resetting network settings. Since the issue persists, here are a few additional things you can try:
Change Hotspot Band: Go to Settings > Connections > Mobile Hotspot and Tethering > Mobile Hotspot > Configure. Switch the Band from 5 GHz to 2.4 GHz (or vice versa) and test again.
Check APN Settings: Navigate to Settings > Connections > Mobile networks > Access Point Names. Ensure your active APN includes tethering support. If not, contact your carrier for the correct APN settings.
Disable VPN or Data Saver: If you're using a VPN, disable it and try again. Also check Settings > Connections > Data usage > Data saver and turn it off if it’s enabled.
Check for Software or Carrier Update: Go to Settings > Software update > Download and install. Some users have reported success after a minor patch or carrier update post-One UI 7.
Try a Different Device: Try connecting a different device (another phone or tablet) to the hotspot to check if it’s an issue only with the laptop.
If that doesn't work, we recommend sending an error report via the Samsung Members app so our technical team can look into it directly: Samsung Members > Support > Send feedback > Error reports > Hotspot/Network.
Please reproduce the issue before sending, so logs are captured accurately. We appreciate your patience and will do our best to help get this resolved quickly.
